How to Send a Message

To send a message to the ConnectRichmond primary email group, send your email to connectrichmond@connectnetwork.org.  Please be sure to address your message directly to the ConnectRichmond community, not to ConnectRichmond staff.  We cannot send messages on behalf of other individuals and organizations except under special circumstances.

To send a message to one or more of the affinity email groups, send your email to the appropriate affinity email group address.  For a list of affinity email groups and addresses, please click here.

Please follow the message guidelines on this page.  Messages are held for moderator review and will be rejected if they do not follow the guidelines.

The moderator reviews and releases messages at least once daily during business hours at or about 10:00 AM and/or 3:00 PM.  Daily digests are released at 12:00 PM or when a sufficient number of messages have been approved to populate a digest.

Please email messages for ConnectRichmond staff to richmondinfo@connectnetwork.org. 



Guidelines for Sending a Message
  • Please join (subscribe to) the email group to which you are sending the message.
  • ConnectRichmond cannot edit messages. Messages that do not meet guidelines will be returned to the sender with editing suggestions.
  • Include a descriptive phrase in the subject line. Example: “New Local Environment Guide” or "Free computers".  Do not use All-Caps or generic descriptions like "Job Posting/Opening".
  • Provide contact information, including your first and last name, affiliation, and phone number or email.
  • If you're giving away items and need a receipt for tax purposes, make it clear that these are items you want to donate to an established 501c3 nonprofit.
  • Academic classes and programs that seek to offer free/pro bono services from students as part of an official class project or requirement should send a message from the professor or project coordinator (not from individual students).
  • Please note there is a message size restriction, so please keep messages concise and include a link to information on the appropriate webpage if possible.

The following steps are required if your message includes a: 

  • job posting, first add it to the Job Finder. Include a link to the job post on ConnectRichmond.com in your message.
  • date or deadline, first add it to the Calendar. If you've added a Training event under your organization profile, you must also add it to the Calendar. Include a link to the event page on ConnectRichmond.com in your message.
  • registration or admission fee, state the organization that will benefit from the proceeds 

Prohibited Messages: 

  • “Please Post,” “FW,” “RE,” "Announce" or similar text  
  • Attachments 
  • Subject lines in All-Caps
  • HTML text
  • Long or embedded hyperlinks
  • No more than two events or fee-based opportunities per month (combine messages when possible)  
  • Requests from and for volunteers (please visit our partner, Hands On)
  • Items needed (instead, please see Items Needed
  • Items for sale
  • Press releases and newsletters (please write original emails)
  • General marketing messages about your organization
  • Advertisements for for-profit products and services
  • Requests from job seekers (instead, please see Job Finder
  • Requests for donations
  • Calls to action
  • Repeat messages about the same or similar topics within the same 30-day period, except for event registration reminders, which can be sent no less than 2 weeks after the previous message.
  • Messages about an event after the event has occured (unless the message is primarily about new information or a new event)
  • Inflammatory, controversial or overtly religious, ideological, or politically partisan language
  • We reserve the right to reject any posts and change these guidelines at any time


More Options

If your message would also be fitting for Southside Community Partners in the Tri-Cities region, you may send an email to their group: connectsouthside@connectnetwork.org.

To reach ConnectRappahannock's audience, send your email to rappahannock@connectnetwork.org.